OpaBet Privacy Policy

At Opa Bet, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we at OpaBet collect, use, store, and safeguard your information when you access our website, use our mobile app, or participate in any opabet casino activity. By registering an account or using our services, you consent to the practices described below.

Who We Are

Our platform is operated by Iner Crew Limitada, registered in Costa Rica, and licensed under ALSI-152406037-FI3 issued by the Anjouan Gaming Authority. Our payment processing partner, Quantumlinx Innovations Ltd, is based in Nicosia, Cyprus. Here at Opa Bet, we act as the data controller responsible for the personal information collected through opabet.com and our affiliated services, including sports betting, live casino, and loyalty program features.

Information We Collect

When you create an account or interact with Opa Bet Casino, we gather several categories of information necessary to provide our services and comply with licensing obligations.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence
• We gather identity verification documents, including proof of identity and proof of address, as part of our KYC procedures
• We record transaction data, including deposits, withdrawals, and bonus activity related to our welcome pack and reload offers
• We track your gaming activity, including slots, live dealer games, and sports betting history, to personalize your experience
• We automatically collect technical data such as IP address, device type, browser information, and login timestamps
• We store communication records when you contact our support team via live chat or email

Information From Third Parties

Our OpaBet platform may also receive information from payment providers, identity verification services, and fraud prevention partners to ensure compliance with anti-money laundering regulations and to protect the integrity of our loyalty program, from Novice through GOAT status.

How We Use Your Data

We at OpaBet use the information we collect for legitimate business purposes, including account management, fraud prevention, and service improvement. Our Opa Bet team processes your data to verify your identity before approving withdrawals, to calculate your eligibility for cashback rewards, and to administer bonus offers such as our 1st Deposit Bonus or Monday Reload Bonus.

• We use your data to process deposits and withdrawals through methods including VISA, Skrill, SEPA, and cryptocurrency wallets
• We analyze your gaming behavior to detect signs of problem gambling and promote responsible play
• We send promotional communications about new offers, provided you have opted in to receive them
• We use technical data to maintain the security and stability of our mobile app and website
• We retain records as required by our Anjouan Gaming Authority license and applicable financial regulations

Legal Basis for Processing

We at OpaBet Casino process your personal data based on several legal grounds, including the performance of our contract with you, our legitimate interest in preventing fraud, compliance with legal obligations under our gaming license, and your consent where required for marketing purposes.

Sharing Your Information

We do not sell your personal data to third parties. However, our OpaBet Casino operation may share information with trusted partners who assist us in delivering our services.

• We share transaction data with Quantumlinx Innovations Ltd and other payment processors to complete deposits and withdrawals
• We disclose information to regulatory authorities when required under our Anjouan Gaming Authority license
• We work with identity verification providers to confirm your age and identity
• We may share data with fraud detection services to protect our platform and our players
• We may disclose information if legally compelled by courts or law enforcement agencies

Cookies and Tracking Technologies

Our Opa Bet website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our casino, sports betting, and live dealer sections.

Data Security

We take data security seriously at OpaBet Casino. Our Opa Bet infrastructure employs encryption protocols, secure servers, and restricted access controls to protect your personal and financial information from unauthorized access, loss, or misuse. Despite our efforts, no system is entirely immune to risk, and we encourage you to use strong passwords and safeguard your login credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with financial recordkeeping requirements under our Costa Rica registration and Anjouan licensing framework. Once retention periods expire, we securely delete or anonymize your data.

Your Rights

As a player registered with Opa Bet Casino, you have certain rights regarding your personal data. We are committed to honoring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You may object to certain types of processing, including direct marketing
• You can withdraw consent at any time where processing is based on consent
• You have the right to lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact our support team at [email protected], and we will respond within a reasonable timeframe.

International Data Transfers

Because we at OpaBet operate internationally and serve players across multiple regions, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica and Cyprus. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services at Opa Bet are intended strictly for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled according to our terms and conditions.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page regularly. Continued use of our OpaBet Casino services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, please reach out to our support team through live chat, available daily from 08:00 to 00:00 CET, or by email at [email protected]. We at Opa Bet are always ready to assist you with any privacy-related concerns.